We just were this week contacted by an Alabama consumer who is dealing with false charges on her credit card bills. Unfortunately, this problem affects consumers across the country including those of us in Alabama.
Our friend Jay Fleischman has an excellent post on this issue which we recommend you read. Jay has several points but here are just a couple of things you need to do to dispute the false charge:
* write to the creditor at the address given for “billing inquiries,” not the address for sending your payments, and include your name, address, account number and a description of the billing error.
* send your letter so that it reaches the creditor within 60 days after the first bill containing the error was mailed to you.
Please feel free to contact us if you have any questions about false charges on your credit card statements.
Another resource for you is to join our Facebook Fan Page – Alabama Consumer Protection Attorneys where we share useful information about the same types of issues that we cover in this blog.