April 27, 2009

Children Can Be Victims of Identity Theft

Denise Richardson of GiveMeBackMyCredit.com has posted an article about the problem of children being the victims of identity theft. Often, the theft isn't discovered until years later when...

a young adult is denied a student loan, credit or employment, all because of a destroyed credit rating.

Stolen Social Security Numbers and birth certificates are available to be purchased with relative ease, and thieves are able to manipulate children's identities to their advantage. The Social Security Administration doesn't have a "check and balance" system yet that can put names, ages, and genders with Social Security Numbers.

If you, or your child, have been victims of identity theft, feel free to contact us.

April 23, 2009

Identity Theft via Caller ID - Spoofing

Denise Richardson of Give Me Back My Credit.com has posted an article in which she discusses "caller ID spoofing." Caller ID Spoofing is when the number displayed on your caller ID isn't the number actually calling.

Scammers can use this method of spoofing to pose as hospitals or banks (or any other place), and then trick you into telling them personal information. This can be as simple as a prank, or lead to identity theft .

Still, precautions should be taken. Richardson advises never giving personal information out to anyone who calls your landline phone. She suggests looking up the company that called you and see if it's a legitimate number and then call them back.

If you have been a victim of identity theft, feel free to contact us.

March 7, 2009

Data Breach At University Of Alabama May Affect 37,000 People

Denise Richardson has reported on the data breach at the University of Alabama:


University of Alabama campus officials sent letters out to 37,000 people whose personal information may have been stolen by computer hackers.

The school revealed Friday that in November, seventeen of their four-hundred databases were tapped by hackers. One of those computers contained lab results for people tested at the campus Medical Center. However, school officials say campus computer technicians quickly caught the hackers before they likely retrieved any confidential information.

Still, the school is suggesting people whose information was compromised check their credit records for any potential identity theft. A letter addressed to all of those with information on the servers were advised to place a fraud alert on their credit files and check bank accounts for unusual activity.

For more information on how to protect yourself if your data has been stolen read Denise's informative website here.

If you are a victim of Identity Theft, here are some additional steps you can take as well as contacting us for a free consultation on your rights.

January 3, 2009

Denise Richardson's Give Me Back My Credit Website Is Back Up!

Our friend Denise Richardson who runs the site Give Me Back My Credit was down for a bit due to attacks but is now back up and running better than before. This site is a wonderful resource for identity theft issues, collection agency abuse, and credit reporting errors. Please make sure you subscribe to her site or visit there often.

Keep up the good work Denise!

December 3, 2008

Denise Richardson's Redesigned Website For Consumers

One of our favorite blogs (and bloggers) is Denise Richardson who has a wealth of helpful information about identity theft and other consumer issues. Her personal story is impressive and the content of her site reveals her dedication to consumers. She has recently redesigned her website and blog - check them out and if you don't subsribe by RSS to her blog we recommend you do so in order to make sure you get to read all of her posts.

Keep up the great work Denise!

October 28, 2008

10 Important Steps For Alabama Consumers To Keep Their Credit Reports Clean

In these turbulent economic times, it is more important than ever to keep your credit reports clean and free of errors. Having an error could lead to your credit card limits being reduced. Your credit card rates being increased. Losing a security clearance which could lead to losing your job. Our friend Denise Richards has an excellent post on this subject. Read the entire article (as it also has links that will be helpful) but here are the ten steps she suggests:

Here are the 10 quick tips that can help you avoid fraud -(or errors) that can be costly;

1. Monitor bank, credit card and loan statements. If you are expecting a bill that doesn't come, contact your account holder immediately. If you see any unexpected spikes in your interest rates, contact your creditor. Unexpected interest rate spikes can be a tip off that erroneous information is contaminating your credit report. Watch for withdrawals or charges you did not make!

2. Beware of people lurking nearby while using ATM, credit cards, checks and your laptop or community computer. Thieves will often hover near you to steal account and PIN numbers; they are trained to memorize credit card and account numbers.

3. Delete any personal information and passwords you may have entered into a shared computer. You never know who is going to be using it next and you never know if the computer is already infected with key-logging spy ware that collects bits of information on you with every stroke you make on the keyboard.

4. Examine all correspondence mailed to you to ensure it has your correct name and address. If there are name variations, contact the sender and ask why you are receiving it. When throwing out documents that contain personal information...SHRED them into small pieces.

5. Safeguard your laptop and Smart Phones. Many of the recent data breaches have involved the theft of laptops. Always make sure that your laptop is password protected, and armed with a firewall and up-to-date virus protection software -at all times. If you password protect your Smart Phone it will buy you some time to close accounts and change passwords if stolen. Also be sure to check that you have activated your firewall.

6. Monitor your credit reports. Look for any name, address or open accounts that are not yours. Dispute all inaccuracies via certified mail. Place fraud alerts on your credit reports. Remember, they fall off every 90 days or so. (Credit freezes are now available but you need to determine if you will be seeking credit in the near future as you will have to pay to freeze it and then pay again to unfreeze it). Determine which safety measure is best for your particular situation. The official toll free automated number to call in order to order your free annual credit reports is 877-322-8228.

7. Recognize that unfortunately profiles and posts are never private. Current and prospective employers often Google your name in order to see what your interests are, what is on your personal page and what others have to say about you.

8. Keep you Social Security number, passwords and PIN's safeguarded -and never carry them in your wallet. If your wallet was lost or stolen today...would you know who to call and what steps to immediately take?

9. Beware of scams. Never provide any personal information such as your Social Security number, bank account numbers or credit card data to anyone who contacts you via telephone solicitation, email or through social networking sites. Oftentimes, scam emails and phone calls will appear authentic and urgent -but they are not! If you receive a notice from someone instructing you to dial an 800 number (or any number), first check your statement or legitimate documentation for the valid phone number. Fake websites and bogus phone numbers are often included in "phishing" email scams, which are designed to appear urgent -don't fall for them. They only want information from you that they can sell or trade, to multiple thieves in the thriving underground chat rooms. Remember...legitimate companies will not ask for personal information through email.(see video here)

10. Prevent thieves from cracking passwords. Pick Passwords and profiles carefully. Pet names, birth dates, hometown and interests such as favorite sport team or band, favorite hangouts, hobbies, as well as spouses and children's names are often compiled in passwords and thieves know this. They use these bits of information to crack your password and then get into your email, bank accounts or other online sites you frequent such as Amazon, Itunes -or anywhere you utilize your private password.

Please contact us if you have any questions about your credit reports, identity theft, or any other consumer issues.

July 3, 2008

The Trans Union Credit Monitoring Settlement And How It Relates To Identity Theft

Denise Richardson has an excellent summary of the recent Trans Union settlement and what that means for consumers (particularly for preventing Identity Theft) in her post here. We recommend studying her post and then making your own decision as to what is best for you.

If you live in Alabama and have questions about Identity Theft, feel free to contact us for a free consultation on your options.

May 18, 2008

Family Identity Theft - What Is The "Domestic Policy" Of Major Creditors?

Much of the ID theft occurs by family members. The response by major creditors has been to adopt a so-called "Domestic Policy" which is where if a family member stole your identity to open an account, this is your problem. This policy is wrong and illegal.

The Fair Credit Reporting Act requires the reporting to be accurate. If you did not authorize or allow the account with the creditor to be open, we fail to see how the relationship of the ID thief makes a difference. Now, we do always recommend that you be willing to prosecute - regardless of who committed the theft. If you don't, the creditor can (fairly or unfairly) make attacks on your credibility.

If you are a victim of ID theft, even if by a family member, feel free to contact us for help particularly against the major credit card companies that refuse to correct your credit.

March 23, 2008

Excellent Post On Fighting Fraudulent Credit Card Charges

Carey at the Consumerist has a very good post on what he did when he discovered $1600 in fraudulent charges on a store credit card. Its good to read about what to do when something like this happens but it is also very helpful to read what someone actually did in this type of situation.

March 18, 2008

Identity Thieves Target Tax Returns

We wanted to warn Alabama Consumers on the latest target for identity thieves. Apparently, they are now even so bold as to use the IRS to unwittingly commit identity theft on consumers. We recently came across a great article alerting us to this practice in the Wall Street Journal.

The article found that the IRS and FTC are reporting growing numbers of victims complaining about identity theft related to their tax returns. Apparently, they are seeing two types of fraud. The first is where someone uses your private information to file a return in your name and then either tries to get the refund or take out a loan against the refund. The second is where someone uses your information to obtain a job, then files a return with your personal information on it. When you go to file your actual tax return, the IRS believes that you have already filed causing all sorts of headaches.

In regards to actual numbers, the article noted that "the Federal Trade Commission received 20,782 complaints on tax-related identity-theft issues in 2007, up from 15,442 in 2006 and 8,041 in 2003." However, an IRS representative stated that she "believes those numbers 'significantly understate' the size of the problem and the number of taxpayers hurt by it because, she says, the agency doesn't have a comprehensive method of tracking the various types of identity-theft cases."

Continue reading "Identity Thieves Target Tax Returns" »

February 25, 2008

Identity Thief tries to Scam Jurors

Alabama consumers should be aware of this jury duty scam we recently read about on the Houston Consumer Blog. This is a blog that the local ABC News Station has on their website. The blog is maintained by Mike Mcguff, who has done an excellent job of informing Houston consumers of issues they need to be aware of.

Apparently, an identity theft was attempting to obtain individual's personal information by calling them and telling them that they had missed jury duty and were being fined. One person he called reported it this way:

“I received a phone call yesterday from someone claiming to be with the Harris County Jury Assembly Room Staff. They said that I had failed to report to Jury Duty and I would be fined $300 dollars if I did not. Then they told me that I could pay with a credit card and get it taken care of right away. I do not have a credit card, so I told them I had never received a letter/summons and if I was going to be fined, I would rather send in a money order or check. Then I started asking more questions about what I could do to avoid the fine, since I had never received the letter, and they just hung up on me.

First, of all, never give your personal information out over the phone to someone who calls and asks for it. Second, if you receive such a call. Hang up and call the court to report this immediately. If you ever receive a suspicious call from anyone, hand up and call the company back on a number from the phone book or their official website.

February 24, 2008

Five Percent of All Identity Theft Victims Are Children

According to myentrust's article, a staggering five percent of all identity theft victims are children. You should definitely read the entire article but here is a critical part of the article:

Here are some common sense Tips to Protect Children from identity theft and online fraud:

1) Keep info private - Educate children about the importance of keeping personal information private.

2) Protect their SSN - Your kids need to ask your permission from a parent before they give out their Social Security number and address or other personal contact information to anyone.

3) Protect personal info - Warn children about the perils of submitting their email address, name, home address, and birth date to online sites.

4) Check for red flags -If you start to receive promotional mail and especially credit card solicitations in your child’s name, this is a red flag for potential identity theft.

5) Stay off mailing lists - Keep the names of children off mailing lists. Use an adult family member's name instead.

6) SSN's only when necessary - Social Security number theft is on the rise. Don’t give your children’s SSN to anyone, if it's not absolutely necessary. When it is, ask why it's needed and how it will be used.

7) Parental monitoring - Pay attention to sites your children visit and ensure they are not unnecessarily exposing themselves to identity theft.

8) Protect SSN cards - Don't allow your children to carry their Social Security cards. Keep them locked in a secure place.

We need to practice these steps to help protect our children. We just today posted an article about a seven year old boy that had his identity stolen when he was about one year old.

Myentrust is an interesting website with lots of identity theft related articles. Thanks to Julie Tilsner of Walletpop for alerting us to this article.

February 24, 2008

Different Types of Identity Theft

Lita Epstein of Walletpop has an excellent post on Protecting Your Identity - Understand The Types of Identity Theft. We highly recommend this particular article and this site in general. Identity theft is a terrible problem that we all face and every bit of information we can gain (and that we use - knowledge by itself is worthless) can be the difference between almost being a victim and being an identity theft victim.

February 24, 2008

Identity Theft - Seven Year Old Boy Told Owes Taxes On $60,000 He Has Made

This would be funny if it wasn't so serious - a 7 year old boy has been told by the IRS he owes back taxes on $60,000. It turns out a despicable person has been using the boy's identity since 2001. Let's see - using advanced math skills - the boy was, what, one year old when his identity was stolen? Or was he not even one yet? Amazing!

The story is pretty short but it gives the details - we recommend you read it in the San Diego Union Tribune.

Protect yourself and your children from identity theft. If you have been the victim of identity theft contact a consumer attorney. This will help make sure you get it cleared up - or if it doesn't get cleared up you can sue the companies that refuse to honor their obligations under federal and state law.

February 21, 2008

Reminder to Watch for Credit Card Skimming

We ran across this video that discusses the dangers of eating out. Though this happened in April of 2007, you could still potentially be a victim of this scam. The scam involves credit card skimming, which is where someone who uses your credit card runs it through a device, which records your personal information from the card. They can then make a duplicate card, which appears to be and works just like your card. When used, the charges show up on your account.

The only real way to prevent this is to regularly check your credit and bank card statements and balances. If anything looks out of line, contact your bank immediately to report it.

If you have been the victim of identity theft and have difficulty correcting it revew these articles, Identity Theft Credit Issues and Steps for Reporting Credit Errors on some steps you can take to begin repairing your credit.

February 21, 2008

Experian Sues Lifelock For Violating The Fair Credit Reporting Act

Most of us have probably heard or seen the commercials from LifeLock - the owner gives out his social security number without fear because he is protected against identity theft. For the curious, his social security number can be found on the website. Rush Limbaugh advertises the service. Apparently LifeLock now has about 700,000 customers who pay about $10 per month. So what's the problem? For one, Experian has now sued LifeLock.

According to Andrew Johnson of The Arizona Republic, Experian is claiming that "LifeLock is violating the Fair Credit Reporting Act by signing up its customers for fraud alerts and removing their names from direct mailing lists."

Here are several more interesting quotes from this good story:

Experian claims that under the Fair Credit Reporting Act, the 90-day alerts are intended for consumers who believe they have become the victim of fraud or will likely become a victim.

The act also stipulates that only consumers or representatives - such as a parent - can sign up for fraud alerts.

Experian argues that by continuously enrolling its customers in fraud alerts, LifeLock is costing credit-reporting agencies money.

Furthermore, Experian also contends that LifeLock does not do enough to let consumers know that they could obtain many of the services it offers on their own for free.

"LifeLock is leading consumers to believe that the service it is providing is something consumers couldn't do themselves and they have to pay a fee for what is a legal right under federal law," said Peg Smith, executive vice president in Experian's Costa Mesa, Calif. office. "We believe what's happening here is LifeLock is not providing adequate disclaimers to consumers about the fact that these are free for consumers who are truly victims of fraud."

Just because something can be done for free doesn't mean its wrong to pay for it - I could do my taxes for free but yet I will pay a CPA to prepare them. That sounds like a bogus argument from Experian. Now what does resonate as true is that LifeLock is costing Experian money. That is the only thing that we have found in numerous suits against Experian, Equifax, Trans Union, and Choicepoint (credit reporting agencies) that will get their attention. The more people that opt out of the mailing lists, the fewer names the agencies such as Experian have to sell to companies who want to bombard us with offers and advertisements.

I don't know if LifeLock is violating the Fair Credit Reporting Act like Experian claims but I do know it is noteworthy that Experian claims this. I've never seen Experian agree or even hint that it had ever seen the Fair Credit Reporting Act violated - every time we sue Experian for this it claims there is no violation and it has never seen a violation. So, perhaps progress is being made by the means of LifeLock - annoying commercials and all....

Update - just saw this post by Denise Richardson on this issue - good stuff to read by clicking here.

February 9, 2008

Another Story On Zombie Debt Haunting Consumers

It is good when the untold stories are told - when people can see what is really going on with real people. This Newsday.com article tells about ordinary people who are being hounded - haunted as the article puts it - by debt collectors and junk debt buyers. Often the accounts ("zombie debt") that these abusive agencies are trying to collect are well beyond the time limit to ever sue or they were long ago discharged in bankruptcy or they were created by identity theft.

The author of the article, Richard J. Dalton, Jr.,, notes that

Mullen, 46, says she doesn't remember the debt and has challenged it. Others who have received such notices say the purported old debts are a result of identity theft.

Many credit card companies have started selling delinquent accounts to collectors to boost quarterly earnings, according to a report by Kaulkin Ginsberg, a Rockville, Md.-based adviser on debt collection.

The collectors then resell some of that debt to other collection agencies, accounting for $100 billion in credit card debt sold annually, according to the March 2006 report.

Continue reading "Another Story On Zombie Debt Haunting Consumers" »

January 2, 2008

Recent Opinion In Sloan vs. Equifax

This opinion from the Fourth Circuit Court of Appeals rejected the arguments of Equifax in this six figure verdict except on two grounds. The emotional distress damages were reduced to $150,000 and the trial court was instructed to conduct a hearing on the attorney's fee award.

A good analysis of the impact of identity theft is provided by Denise Richardson in her fine blog post. We recommend this to your reading. She also has a link to the opinion so you can read it yourself.

While we disagree with the reduction of the emotional distress damages, overall this opinion benefits consumers and for that we are thankful.

1-3-08 Update - we just saw an excellent blog post on this case at the South Carolina Bankruptcy and Consumer Law Blog written by Sheryl Sisk Schelin. We think you will enjoy this excellent post.

August 12, 2007

Good ID Theft Protection Advice For Alabama Consumers From Wall Street Journal

As you know, Identity Theft is a major problem for Alabama consumers and we are always on the lookout for good advice to reduce the risk. Today the Wall Street Journal has a book excerpt that offers some excellent advice.

We suggest you read this fine article and see if your defenses have any weaknesses that you can shore up. Remember, if you are a victim of ID theft, there are options to receive compensation for the damages you have suffered.

August 7, 2007

ID Theft Can Target Celebrities Also

Denise Richardson has an excellent blog on credit issues and she picked up this story of how an ID theft ring was targeting celebrities such as Whitney Houston, Paris Hilton, Jennifer Lopez, and others. As we have discussed in the past, ID theft can strike anyone - old, young, ordinary, and now apparently even the famous....

If you have been the victim of Identity Theft keep in mind that you may have options for receiving compensation for your damages.

July 26, 2007

2000 Activated Credit Cards

This story is both funny and sad. A man received 2000 credit cards from Exxon with his name and account number on them. If you read this story from the always excellent Consumerist, make sure and read the comments. There is one about someone being billed $1.07 (with the threat of a late charge) and sending the gas company 107 checks for a penny each.

July 16, 2007

My Wallet was Stolen! Now What do I do?

Alabama consumers need to be wary of protecting themselves from thieves who can strike any where at any time. We were recently reminded about how important this is when Birmingham News reporter, John Archibald reported on a story that happened to him under the caption, "They Stole from Me, And I'm Furious"

If you ever have your wallet, purse or anything that contains your personal information stolen, there are several things you should do immediately in order to protect yourself. Most of these are common sense, but are well worth repeating. These include:

- filing a report with the police;
- immediately canceling all credit and debit cards;
- contacting your bank; and
- contacting your credit card companies to put a hold on charges on your accounts.

There are also a few other steps that you should take that may not be so obvious. As a preventative step, you should periodically make a photocopy of all of your credit cards, driver's license and any other important documents in your wallet or purse. This is especially recommended when travelling, but is also advisable even when not traveling, as this will assist you in contacting your credit card companies and banks with accurate information to freeze all of your accounts.

You should also consider monitoring your bank accounts to track any fraudulent purchases. Once you have notified your bank, if any purchases appear, you will usually not be responsible if you have acted quickly.

Finally, you should contact one of the three main Consumer Reporting Agencies, Trans Union, Experian and Equifax to place a "fraud alert" on your credit reports. This will prevent anyone from being able to open a new credit account in your name without you first being contact to approve it.

Good Luck and watch yourselves!

July 6, 2007

Identity Thieves Target Elderly

Alabama's elderly consumers need to be aware that they, like others, are being targeted by identity thieves. We recently ran across this newspaper article headlined "Senior Citizens Often Targeted by Identity Theft Scams" by reporter Rebecca Blanton reminding us of this fact.

Maj. Gary Goodson of the Pittsylvania County Sheriff’s Office reminds us in the article, “If you haven’t solicited someone for information and you’ve received something anonymously or unsolicited, then 99 percent of the time it’s going to be a scam or a fraud. If you have to pay anything to get something free, it’s definitely going to be a scam."

Be on the look out for people pretending to be from your bank or from some government entity wanting to either confirm your information or stating that there is a problem with your account or your information and that they need you to provide information in order to protect yourself or correct the problem.

If you receive a call along these lines, do not give out any personal information. If you are concerned and want to make sure there isn't a problem with your account or information, hang up the phone and then call back whatever entity was supposedly calling you. Do call the number the caller gives you, but look the number up in the phone book or through directory assistance.

The FBI agents stated in the article that they weren't surprised to hear about calls targeting the elderly, who can be particularly vulnerable. The article noted, 'they say it’s been their experience the elderly are targeted for several reasons. Most are likely to own their own home and have good credit. People raised in the 1930s, ‘40s and ‘50s were raised to be polite and trusting. Con men exploit these traits."

If, however, you find yourself the victim of identity theft, you need to take steps to protect yourself. Visit our website for more information about how to protect yourself if you have been the victim of identity theft.

June 20, 2007

ChoicePoint Victims Have A Deadline To File Claim

The FTC website has details about the reimbursement of expenses suffered by people who became identity theft victims because of the wrongdoing of ChoicePoint.

Here is an excerpt:


Last year, ChoicePoint, a company that compiles and sells personal information, announced that it had sold information about many consumers to people who turned out to be identity thieves. The FTC, the nation’s consumer protection agency, investigated the ChoicePoint security breach and alleged that, in some cases, these sales resulted in identity theft. The FTC and ChoicePoint reached a settlement requiring the company, among other things, to pay $5 million to be used to reimburse consumers for expenses due to identity theft caused by ChoicePoint’s security breach.

With the assistance of law enforcement agencies, the Federal Trade Commission identified over 2,400 additional consumers who may have experienced out-of-pocket expenses due to identity theft connected with the alleged security lapses at ChoicePoint Inc. The FTC has mailed claims forms for reimbursement to those consumers. Consumers who do not receive a letter, but who believe that they have identity theft-related expenses due to this incident, may submit a claim by completing the form below.

The form must be postmarked by August 18, 2007 to be considered. Please be sure to include your name and address so that we may contact you regarding your claim.


Yet another reminder we must be vigilant in protecting ourselves. If you think you have a claim with ChoicePoint, please take the necessary steps before the deadline.

June 5, 2007

College And Identity Theft

Here is a story reporting the apparently first college course on identity theft. Young people of all ages can be victims of identity theft and need to protect themselves. I suppose that when you get a college course, it shows how prevalent this problem is in America.

June 5, 2007

Identity Theft While American Served Overseas

USA Today has an important story related to the struggles a member of our military has had with identity theft. Rather than quote any of it, please read the entire story here. This story reminds us of the danger of identity theft and some of the things we can do to help correct it when it happens.

May 28, 2007

400,000 Children Are Victims Of Identity Theft Every Year

Incredible. Click here to read the entire post by Larry Magid. According to the article, here's why identity thieves like to target our children:

Youth are targets because, unlike many adults, they have clean credit records. Because kids aren't applying for credit or jobs or renting an apartment until at least their mid-teens, chances are no one is checking their credit reports, so thieves can get away with exploiting kids' IDs for years. Eventually, older teens will run into a problem when applying for a driver's license, a bank account, credit card, student loan, or that first apartment.

Even scarier:

The person stealing a child's identity could be a stranger or someone they know. It could even be the child's own parent, according to Ms. Foley. "About 2/3 of the time, it is someone in a parental position or in a guardianship."

Children of divorced or divided families are especially at risk. "We often see with split families that one family member suspects there's something strange – the child is at the other parent's home and calls to say goodnight, they see on the caller ID that it's their child calling but the reality is that the account is in the child's name." Some parents, says Ms. Foley, "talk themselves into believing they're not hurting their child," and, in some cases, "say they're going to help their child by giving them a good credit history, but the reality is if they didn't pay their own bills, they're not going to pay their child's bills."


For more information on ID theft and the good work the Foleys are doing, please visit their website.
For further posts on this subject, click here and here.

May 28, 2007

Alabama Identity Theft Resources From Attorney General King

The state has an excellent website which details many resources for victims of identity theft. We encourage you to visit it because, as Attorney General King says,


A character in one of Shakespeare's plays once asked, "What is in a name?" Today, the answer is that your name encompasses your very identity. Unfortunately, as technology has improved our lives and as we have grown busier, the door of opportunity has also been opened to unscrupulous thieves who steal our identities, who wreak havoc in our lives, who destroy reputations, and who wipe out life savings.

Continue to educate yourself by taking advantage of this excellent resource we have in our state.

May 25, 2007

Can The Word "Why?" Help Prevent Identity Theft?

There is an interesting article that makes this simple, yet powerful, suggestion to help all of us avoid being victims of identity theft:


And if people who don’t actually need specific pieces of information ask for it, Thompson says to use the word his niece recently started using on him — why.

“Why?” he asked the audience. “Do not become paranoid; just be vigilant.” Most people who ask for that information can settle for some other, less critical, information. If not, you first need to consider whether their service is one you truly need.

Then you need to ask a few more questions:

l Why do you need the information?

l Where will it be stored?

l Who will have access to it?

l How will you destroy it when you no longer need it?


Read the rest of this interesting article that discusses other suggestions by Barry Thompson. Thanks to Lee F. Brown of the Daily Press for this good information.

May 25, 2007

Texas Consumers Beware - Check 'N Go Customers May Be At Risk

We have family in Texas and there are a number of readers of this blog from Texas. Here is a story for those living in the great state of Texas:

If you`ve used the financial corporation Check `N Go recently you could have been exposed to identity theft.
Investigators with the Texas Attorney General`s office discovered that Check `N Go stores in Texas discarded business records in easily accessible trash cans behind the stores.
According to investigators, the records included customers` names, addresses, and social security numbers.
Investigators say if you`ve interacted with Check `N Go you should carefully monitor bank, and credit card statements for evidence of suspicious activity.
If you wish to file a complaint contact the Office of the Attorney General at (800) 252-8011 or online at www.oag.state.tx.us.

Thanks to this article by channel KBTV4 Hometown News for this alert.

May 25, 2007

Federal Government's Plan To Curb Identity Theft

There is a good article at Creditbloggers about the federal government's plan to reduce the risk of identity theft from its own actions. Read the introduction below and check out the rest of the article for the encouraging news.


Amid the whirring of pigs' wings and crackling of ice from the underworld comes another unexpected noise: the sound of someone in government actually taking charge. Believe it or not, federal agencies across the board have been given 120 days to go through their files, track down every unneeded SSN, and put a plan into place to "eliminate the unnecessary collection and use of Social Security numbers within 18 months."

These long overdue marching orders arrived in a memo from Clay Johnson III, deputy director for management of the Office of Management and Budget, which he sent to the heads of every federal department and agency. The agencies were also told to review all information that could be used to identify an individual citizen or employee, make sure those records are accurate, and "reduce them to the minimum necessary" for the agencies to do their job.


Let's hope the government follows through on this call to action.

May 25, 2007

Twelve Steps To Protect Alabama Consumers' Identities While Online

Fox news has twelve steps for Alabama consumers to consider to protect our identities while doing business online. Read the full article here. Good advice - particularly for those of us who enjoy doing business online....

May 23, 2007

Identity Theft Of A Mother By Her Daughter?

We have noticed in our practice an increase of family members who are committing identity theft against each other. We often see this in the context of a divorce - a spouse or ex spouse will steal the other's identity so that they can get access to credit. But we have not seen a daughter steal her mother's identity but apparently it happens as reported here:

Charges include obtaining a money transfer for £6,000 from the Alliance and Leicester by falsely representing she was her mother, Gail McGibbon, obtaining a credit card by falsely representing she was her sister, Sarah Dibb, obtaining a credit card from Egg by deceptively claiming she was Gail McGibbon, theft of £614, £1,203 and £150 from Egg and theft of £284, £250 and £100 from Monument.

Bottom line? Pull your credit reports, review them, and keep vigilant against identity theft in all of its forms.

May 18, 2007

Identity Thieves And Ebay - Arrested!

Ever wonder what these Identity Thieves do with all the merchandise they buy with their bogus credit cards? Read this interesting article:

The suspects allegedly used counterfeit American Express, MasterCard and Visa credit cards to buy items from department stores using counterfeit California driver's licenses, Sailor said.

The suspects returned the purchased goods to the stores for cash back or sold them on eBay. Authorities estimate losses to currently be in the hundreds of thousands of dollars.


Fortunately, the police in Orange County, California have arrested people who were involved in this theft ring.

We see the motivation of Identity Thieves - real money can be made. Protect yourself and take action when you find any evidence of Identity Theft.

May 17, 2007

Synthetic Identity Fraud - What Is It?

According to a recent Bankrate article the most common type of Identity Theft is now "synthetic" identity theft which is explained as follows:

Thieves literally create new identities either by combining real and fake identifying information to establish new accounts with fictional identities or create the new identity from totally fake information.

In typical synthetic fraud, a fraudster uses a real Social Security number and combines it with a name other than the one associated with that number. The combination often doesn't hit the consumer's credit report, says Chris Jay Hoofnagle, senior staff attorney to the Samuelson Law, Technology and Public Policy Clinic and senior fellow with the Berkeley Center for Law and Technology at the University of California.

Synthetic fraud is quickly becoming the more common type of identity fraud, surpassing "true-name" identity fraud, which corresponds to actual consumers. In 2005, ID Analytics reported that synthetic identity fraud accounted for 74 percent of the total dollars lost by U.S. businesses to ID fraud and 88 percent of all identity fraud "events" -- for example, new account openings and address changes.

"True-name identity fraud was the prevalent identity theft mode about five years ago," says Steve Coggeshall, chief technology officer of ID Analytics. "Synthetic identity fraud is the dominant mode now."

While this primarily affects creditors it can lead to collection agencies or debt collectors contacting the consumer based upon the social security number. Read the rest of the article for more information on this disturbing trend.

We appreciate the Consumerist pointing out this post to us in their blog today.

May 17, 2007

Alabama Attorney General Troy King Discusses Identity Theft

Click here to listen to an interesting podcast of an interview with Attorney General Troy King. He discusses issues surrounding Identity Theft and this is certainly worth you time to listen to this.

We appreciate Kenny Smith for doing this interview and for alerting all of us in Alabama to this good podcast at his blog entry here.

May 17, 2007

Former Equifax Employee Accused of Identity Theft

Atlanta, Georgia news station reporter Rachel Kim, recently did an excellent story for a WSBTV Channel 2 news broadcast that Equifax apparently hired a woman who used stolen information to obtain a new identity. This was discovered not by Equifax, but by the victim of the identity theft.

After reviewing her credit report and seeing that Equifax and another company had run a background check, the victim began investigating and realized her identity had been stolen. Though the thief has not yet been caught, authorities have traced her trail and have found that she was able to open several credit cards, obtain a driver's license and has outstanding taxes owed to the IRS under the victim's name.

One might wonder how Equifax could allow such a breach of security to occur. Equifax has issued a public statement that while the identity thief worked there for almost a year, she did not steal anyone else's identities or personal information. Given Equifax's obvious inability to perform an adequate background check, you have to wonder what they really know about what their employees are doing. The victim, herself, raised an important point when she asked, “I didn’t understand how when you do a background check you check for a credit report but you do not pull up a picture from the DMV to see a picture to verify.” You would have thought this would be something Equifax already did considering ita role in protecting everyone's identity.

Its difficult to find a more appropriate example of the fox guarding the hen house. While Equifax will move one, the victim now has the IRS to deal with and receives numerous calls from debt collectors at almost every hour of everyday, including as late as 9 at night.

To read the story or watch the newscast click here.

May 16, 2007

Recent Story On Criminal Identity Theft

We have made a number of posts about Identity Theft that primarily deal with the financial type of theft - someone opens a credit card in your name, takes out a loan in your name, etc. This story yesterday from the Courier News (Chicago area) discusses criminal identity theft:

One lawyer calls it "a case from hell."

An average law-abiding citizen applies for a job, but is turned down because a background check isn't clean.

Landlords deny the lease for an apartment and other red flags come up when the check is done.

The problem is, this person did nothing wrong.

Instead, someone else being charged with a crime gave the name and personal information of this unfortunate citizen.

This is called criminal identity theft. It's not as publicized as financial identity theft, but it can haunt a victim for life.

According to Christie Fischer, assistant defender in the office of the State Appellate Defender of Illinois, 60 percent of the calls she receives are about these kinds of matters -- people trying to clear up their background information after someone has used their names and details when charged with a crime.

Please read this article for more information on this problem. We will post more on how to correct this problem in a future post. There is no perfect solution but you do have options that can help.

Via the Flying Hamster.

May 16, 2007

Excellent Identity Theft Booklet For Alabama Consumers

You can read for free a nice booklet produced by the Colorado Attorney General John Suthers. This will be helpful for Alabama consumers even parts of it are specific to Colorado law (such as a security freeze). We appreciate the good work that went into this booklet and we also appreciate the Colorado State Publications Library for letting us know about this booklet.

Read this - it will be worth your time.

May 14, 2007

How Identity Theft Can Lead To Your Arrest - Disturbing Story Of A Victim's Struggle

We normally think of Identity Theft as opening accounts in the victim's name but this story from the Nashville, Tennessee news station of WKRN reminds us that the thief can actually take over our identity and do bad things in our name:


[Dahlstrom] received a notice that a credit card application had been rejected but he hadn’t applied for a card.

Over the next ten years, Dahlstrom was told he had crashed a rental car, run up a host of unpaid parking tickets, and was involved in a hit-and-run accident.

Just this last year, Dahlstrom received word from his local police department that there was a warrant for his arrest in California.

Los Angeles City Attorney Rocky Delgadillo says this is not your typical identity theft, saying, “Traditional identity theft I think all of us think of as financial fraud, credit card fraud. That is very common but this is one of the most serious types, where an individual steals your identity and goes out and commits crimes in your name.”

Even though the man that stole Dahlstrom’s identity has been apprehended, Dahlstrom continues the struggle to clear his name.

Dahlstrom is only one of an estimated nine million victims of identity theft each year. Officials say that many more people have had their identity’s stolen and don’t even know it yet.

Delgadillo says that identity theft is very serious and the damage it does to individuals is significant. As technology advances there will be new and increasingly sophisticated ways for a determined criminal to become someone else, possibly you.


The lesson is if you even suspect you have been the victim of Identity Theft, you need to take immediate action. While this blog has primarily addressed the civil side, we will have more posts in the future addressing the criminal side of clearing your good name.

May 13, 2007

How Alabama Victims Of Identity Theft Can Sue The Responsible Parties For Money Damages

We have discussed various ways to protect ourselves from identity theft or to correct it once it happens (click here to see all the identity theft posts). This post is designed to talk specifically about how we can fight back and whom we can sue for the harmful effects of identity theft.

First, as we previously discussed in a post, we need to dispute the fraudulent accounts on our credit reports. If the credit reporting agencies (Equifax, Experian, TransUnion, and others) do not correct our credit reports, then we can potentially sue the credit reporting agencies for several items. First, the failure to maintain maximum accuracy in our credit reports. Second is the failure to do a proper investigation (or "a re-investigation," as it is known under the law). Finally, state law offers remedies as well, particularly defamation (as the agency has reported false information about you), invasion of privacy and negligence. There are legal issues involved with state law claims in that certain types of claims are preempted (or set aside) by federal law.

The second set of possible defendants includes the furnishers or the creditors. These creditors have furnished information to the credit reporting agencies that we owe them money or that we are late or that we have failed to pay. When this involves an account opened by identity theft, then it is not only inaccurate, but it is also false. If we have properly disputed the accounts, then we have a claim under the Fair Credit Reporting Act for the failure to conduct a reasonable investigation or re-investigation. Normally, the furnishers limit their investigation to comparing their computer screen to see if the Social Security number and name match. Strangely enough, this is exactly how an account is opened by identity theft -- the thief has your Social Security number and date of birth. Thus, the investigation by the furnisher is usually worthless. Another option that exists before a dispute is made and in some cases after a dispute is made is to sue under state law as we discussed above. This includes defamation, invasion of privacy, and negligence. In most circumstances, we do need to let the furnisher know that the account is one opened by identity theft before we sue under either state or federal law.

The third possible set of defendants includes the actual identity thieves. Most of the time, we will not know who these people are, but in the context of identity theft in a divorce, we may know who has stolen our identity. Alabama has a specific statute 13A-8-199 that allows us to sue the identity thief and recover our actual damages, attorney's fees, and, in the appropriate situation, up to $5,000 in statutory damages. As we mentioned, this may be rare to know who the thief is; if we do, then it may be appropriate to sue the identity thief.

We do want to make this point clear with respect to identity thieves. Oftentimes, the credit reporting agencies and the furnishers will say that they are not at fault but that it is only the fault of the identity thief. It is true that the identity thief is the one who stole our identity, but once that has occurred and we let the credit reporting agency and the furnisher know about the fact that it has occurred, then it is no longer the fault of the identity thief for Equifax or for Capitol One to continue to report this false information. They have their own responsibility under federal and state law to have accurate credit reports, and if they have failed in that, then they can hardly blame somebody else.

The bottom line is that we have options on suing the responsible parties who refuse to correct our credit reports and who refuse to stop reporting false and defamatory information about us. Contact us if you have any questions about a possible suit that may be appropriate for you if you have been the victim of an identity theft.

May 13, 2007

In Alabama Identity Theft Is Achieved By Old Fashioned Means

An article yesterday in the www.timesdaily.com discussed a recent meeting in Northern Alabama where speakers from the Better Business Bureau and the Federal Trade Commission discussed Identity Theft in Alabama. Several highlights from this excellent article by Tom Smith:

“Identity theft is a growing problem; it happens every day,’’ said McDaniel, president and CEO of the Better Business Bureau of North Alabama
. . .

He pointed out that despite common belief, the Internet is not the most common source of identity theft.

“They still do dumpster diving, where the thieves will search through trash for personal information, but the old-fashioned method of stealing is still very popular,’’ Davis said.

He said stealing mail is a popular way for thieves to get personal information.
“In smaller, rural areas, that’s the more popular method,’’ he said.

He said about 10 percent of identity thefts occur online.

“The low tech method – mailboxes or stealing – are the ways (thieves) normally get the information,’’ he said.


Finally,
Davis said although the elderly remains the largest group targeted in identity theft, younger people aren’t immune.

He said the 18 and younger age group is one of the fastest growing age groups targeted in identity theft incidents.

The article points out that education is the key and that is one of the purposes of this blog - to provide information to protect against Identity Theft, correct it if it happens, and to be able to prosecute the responsible parties under civil law.

May 12, 2007

Fake Jury Duty Calls And Stolen Identities - Creative Scam

In Alabama and around the country, a relatively new scam is underway to steal identities by getting you to reveal your social security number and date of birth. According to this article by the FBI, here is how this insidious scam works:

The phone rings, you pick it up, and the caller identifies himself as an officer of the court. He says you failed to report for jury duty and that a warrant is out for your arrest. You say you never received a notice. To clear it up, the caller says he'll need some information for "verification purposes"-your birth date, social security number, maybe even a credit card number.

This is when you should hang up the phone. It's a scam.

The FBI explains how it works and why it works:

"They get you scared first," says a special agent in the Minneapolis field office who has heard the complaints. "They get people saying, 'Oh my gosh! I'm not a criminal. What's going on?'" That's when the scammer dangles a solution-a fine, payable by credit card, that will clear up the problem.

With enough information, scammers can assume your identity and empty your bank accounts.

"It seems like a very simple scam," the agent adds. The trick is putting people on the defensive, then reeling them back in with the promise of a clean slate. "It's kind of ingenious. It's social engineering."

As the Identity Thieves get more creative, we have to be on our guard. When we find out we have been the victims of Identity Theft, we need to go on the offensive against the responsible parties which include the credit card companies and the credit reporting companies when these companies do not remove the fraudulent accounts. We will post more on this subject in the coming days. [5-14-07 Update - click here for a post on victims fighting back under state and federal laws].

May 12, 2007

Kentucky Lawyer Finds Source Of Identity Theft

In this humorous yet scary post by Finis Price, he details an experiment he has done while purchasing computers, etc for his new solo practice. Let's listen as he tells it in his own words:

How do I know this? Well, I’ve done sort of an experiment over the past three weeks; actually it’s an extension of something I do with my personal debit card to get my wife riled up. I sign the receipt or digital screen they present me with whatever name comes to mind at the time e.g. Big Poppe (nickname I have for my friend Hans Poppe), Micky Mouse, Mighty Mouse, Spider Man, Heckel and Jeckel, you get the idea. Not a single cashier has even batted an eye when I do this, even when I write on the digital tablet and it’s presented on the register monitor right in front of them and then reprinted onto my copy of the receipt.

At first I thought my hand-writing was so illegible they couldn’t see what I was writing and so just ignored it. So I decided to start printing “Bob the Builder” for my name (yes, I came up with this when purchasing something at Home Depot). Now there is no way they can confuse “Bob the Builder” for Finis R. Price, III, which is how I sign my name.

What scares me is that even this most simple way of verifying the identity of a card user, is the purchased signing with the same name as is printed on the card, is not being used. I’m not even complaining that they don’t verify my signature resembles the one on the back of the card, they aren’t even looking at it! This troubles me, especially since every bank I go to, even my own, go to such great lengths to verify my identity as to require me to present three forms of ID. They don’t do that to the caucasian customers in front or behind me, heck, they don’t even do it to my wife, which she has finally started noticing after my own bank had to call and verify I truly was issued a check. She’s not part Puerto Rican, so she doesn’t get this sort of ’special attention’. But the point is, if the bank is targeting me for possible identity theft, even when they see me every week, why aren’t these cashiers?

I guess you get what you pay for; how can they expect more from these teenagers working at Best Buy when they pay them $5.25 an hour? Now I know why identity theft is so rampant.


We really like his as he has a tremondous amount of expertise in computers and he is that rare breed of lawyer who is very tech savvy. Given that I just spent time trying to figure out how to plug in the cables on a video game system to the TV for my kids, perhaps I'm not in this group of tech savvy lawyers....

May 12, 2007

How Discrepancies In Addresses On Credit Reports Can Be A Sign Of Identity Theft

Here is an interesting article that discusses a problem that is seen by financial institutions all over the country related to Identity Theft:

BankNet360: How is address-discrepancy identity fraud committed?
Adam Elliot: There are two types of fraud tied to an address. One involves a fraudster obtaining all your personal information, then calling your lender to inform them that you moved and asking for a new card to be sent to the new address. This is known as account takeover, which is virtually undetected in financial institutions. The other form involves a fraudster using your information to open a whole new account or credit line, using an address that’s not yours.

BN360: Is there a way for lenders to check for this?
AE: Credit-scoring agencies let lenders know whether a person is worthy of credit, but they also tell them if there’s a difference in your address. An address discrepancy is the fundamental, leading early-indicator of identity theft.


The 2003 amendment to the Fair Credit Reporting Act (FACTA) will require financial institutions to take some form of action when they discover "address discrepancies". We appreciate this good article by Banknet360.com and the person being interviewed - Bill Elliott of ID Insight.

May 12, 2007

College Football And Identity Theft Apparently Don't Mix

According to this post today in the BayouBuzz.com, we are reminded that a football coach has a lot of responsibilities outside of just coaching and recruiting. Nothing unusual to those of us who live the football crazed state of Alabama but the article did catch our eye with this statement:

Tigers coach Les Miles kicked off three of his players back in April after they were arrested in separate incidents. [names deleted] sealed their fate following arrests on charges of simple burglary and identity theft after allegedly taking a woman's credit card from her residence in Baton Rouge.

Just a sobering reminder that even great athletes at a top notch school can apparently succumb to the temptation to engage in Identity Theft....

May 12, 2007

Is Identity Theft Increasing Or Decreasing?

According to this recent post there is an increase of Identity Theft. As the post notes,

Rena Mears, Partner in the auditing firm of Deloitte & Touche was the keynote speaker at the Governors conference and in her remarks she indicated that Deloitte’s estimate of identity theft crimes for this period was in excess of 15,000,000 victims in 12 months. In addition she commented that the financial impact of identity theft crimes had doubled in the pas 12 months. In other words the amount of money stolen or defrauded had increased significantly. She also noted that victim recovery (the ability to recover the financial loss – but not the loss of time and effort) had dropped from 87% in 2005 to 61% in 2006.

The bottom line - there are statistics on both sides showing the crime is increasing or decreasing. All of this is little comfort, however, to those who are victims.
In a day or so we will have a post devoted to "fighting back" against Identity Theft by suing the responsible parties. While we don't know if the numbers are increasing (which we believe) or decreasing, what is of comfort is that there are options to receive compensation for our losses from the responsible parties.

5-14-07 Update - click here for a recent post on how victims can fight back under state and federal law.

May 10, 2007

A Sobering Email Describing Identity Theft That Started With Applying For A Macy's Card

An article yesterday in the Lone Star Times describes how quickly Identity Theft can change your life. While we have some clients who fight a long and tiring battle with one account being opened every few months, this article's account is frightening for how fast the thieves moved to open numerous accounts over a several day period.

Continue reading "A Sobering Email Describing Identity Theft That Started With Applying For A Macy's Card" »

May 9, 2007

Identity Theft In Montgomery Alabama - Stopping It At The Driver's License Line

Those of us in Alabama sometimes feel removed from terrorism but this reminds us of a sobering fact:

"Some folks may not think ID theft is a major crime until they remember that seven out of the nine hijacker terrorists on September 11 used illegal drivers licenses obtained by identity fraud to get on those planes," Thompson said.

Read the rest of this article which contains good news about a number of arrests of people who tried to commit Identity Theft by obtaining driver's licenses belonging to others in the Montgomery, Alabama area. Congratulations to Reba Thompson for doing such a good job fighting Identity Theft. This is needed in Montgomery as the article informs us that

Montgomery had more reported identity thefts last year than any other Alabama city.

Thanks to Kenneth Mullinax of the Montgomery Advertiser for this fine article.

May 9, 2007

Will Alabama Pass Laws To Allow A Credit Freeze To Prevent Identity Theft?

This article discusses a credit freeze and the possibility that Alabama may join other states in allowing a real solution to prevent identity theft:

Shredding sensitive documents, checking your credit often and being extra caution online are the easiest ways to avoid identity theft, but there's one way called credit freezing that's easier than all three put together.

"Credit freezing will stop people from actually opening up new accounts without your permission," says Williams.

Twenty five states have already adopted the service.

Unfortunately it's not offered in Alabama, but that soon may change.

In the last year a bill has been introduced into legislature that would "allow a consumer to place a security freeze on his or her credit report; to provide a method of releasing the freeze; and to provide for exceptions."

We suggest you read this entire story by an excellent reporter named Robyn Mcglohn of the Huntsville station WAFF 48.

May 8, 2007

Even the Dead can be Victims of Identity Theft

Though we think it will never happen to us, you are no safer here in Alabama from identity theft than any where else. It can happen to anyone. The unfortunate victim of this identity theft lived in a small town in Georgia.

We thought we'd heard it all until we ran across a story from MSNBC titled "Grave robbery: Stop identity theft of the dead". This article reminds us that no one, not children, nor careful adults, not even those who have died are safe from identity theft.

Shortly after Johnny Salter died, his identifying information was obtained by the thieves and sold to the highest bidder. Within a few weeks, they had done their damage. Mr. Salter's sister was interviewed about what happened. “A new car and about $10,000 had been charged,” says Crane, 73. “It's bad enough to steal someone's identity and ruin their credit history. To do it to a dead man, and to his family so shortly after his death, it's just terrible.”

To protect your self, the article provides some good advice:

* Don't include details such as day and month of birth (use only the year) or addresses in obituaries. (Aside from preventing identity theft, “you don't want thieves to visit the house, helping themselves while you're interring a loved one,” Foley says.)
* Promptly notify the Social Security Administration of the death at 800-772-1213 between 7 a.m. and 7 p.m. on business days. For the hearing impaired, the number is 800-325-0778.
* Mail copies of the death certificate to all three credit-reporting bureaus — Equifax, Experian and TransUnion — and all credit issuers to cancel accounts right after the person dies. The credit bureau addresses are:

Equifax Office of Fraud Assistance
PO Box 105069
Atlanta, GA 30348

Experian
PO Box 9530
Allen, TX 75013

TransUnion
PO Box 6790
Fullerton, CA 92834

* Contact your state department of motor vehicles to cancel any driver's license and prevent duplicates from being issued.
* By law, you are entitled a free credit report from all three main bureaus every year. Several weeks following the death, use this service — at www.annualcreditreport.com — to run a credit report on the deceased to ensure there's no suspicious activity.

Remember to always be careful with your identity and take every precaution to protect it. If you want to read this article, click here.

May 7, 2007

New Identity Theft Website

We ran across a website that was just recently launched. It is run by a non-profit organization called the Identity Theft Resource Center and describes itself as follows: credit%20card%20image.jpg

Identity Theft Resource Center (ITRC) is, a nonprofit, nationally respected organization dedicated exclusively to the understanding and prevention of identity theft. The ITRC provides consumer and victim support as well as public education. The ITRC also advises governmental agencies, legislators, law enforcement, and businesses about the evolving and growing problem of identity theft.

The site also provides a fairly accurate description of identity theft, which may be helpful to you as well:

Identity Theft is a crime in which an imposter obtains key pieces of personal identifying information (PII) such as Social Security numbers and driver's license numbers and uses them for their own personal gain. This is called ID Theft. It can start with lost or stolen wallets, pilfered mail, a data breach, computer virus, phishing, a scam, or paper documents thrown out by you or a business (dumpster diving). This crime varies widely, and can include check fraud, credit card fraud, financial identity theft, criminal identity theft, governmental identity theft, and identity fraud.

You can be access the website by clicking here.

Though we have only studied the site briefly, it appears to be an in depth resource for addressing identity theft issues. The "ITRC Corporate Overview" portrays two particularly compelling stories about how drastically and dramatically identity theft can affect one's life. The first is a story about how a young boy's identity was stolen after his estranged father came back into his life. It was only after he began applying to college and was repeatedly turned town for admission and school loans, that he learned what had happened.

Continue reading "New Identity Theft Website" »

May 7, 2007

Identity Theft - The Government Sometimes Doesn't Get It

The USPIRG blog has a disturbing post about how the government has continued to post thousands of social security numbers for anyone in the public to use, including Identity Thieves.

Now, in today's New York Times, Ron Nixon reports in U.S. Database Exposed Social Security Numbers that two different agencies, the Agricultural Department and its aider and abettor, the Census Bureau, have been posting SSNS on the Internet. An "unaware:"

Agriculture Department for years publicly listed Social Security numbers of tens of thousands of people who received financial aid from two of its agencies, raising concerns about identity theft and other privacy violations. [...]The problem was reported to the government last week by a farmer in Illinois who stumbled across the data on the Internet.

That's dumber than dirt, a gold mine for identity thieves, and as our privacy colleague Marc Rotenberg of EPIC points out in the story, "might have violated the Federal Privacy Act, which restricts the release of such personal information." In the Washington Post, Ellen Nakashima has some more details in her story: U.S. Exposed Personal Data:

Teuber said the USDA had been using Social Security numbers as part of a 15-digit federal contract identifier number. The practice dates back more than 25 years, she said, to when Social Security numbers were printed on checks. She said the USDA's information-security division was not aware of this continuing practice until last week.
The loans database was part of a larger public Web site run by the Census Bureau, which collects all federal loan and grant data. The site has been up since 1996.

We recommend that you monitor and read this excellent blog and we appreciate the good work the folks at USPIRG are doing.

May 6, 2007

Do Credit Monitoring Services Help Prevent Identity Theft?

We are not huge fans of paying the credit bureaus money every month to monitor your credit but it certainly is an option if you use the service regularly to watch your credit report and the inquiries from creditors. In fact, if you are going through a divorce, it may be a good option as we mentioned in a recent post on Identity Theft and Divorce.

A news station (Channel 10 out of Columbus, Ohio) recently posted this article which questions the value of these monitoring services. According to the article,

Three major credit bureaus - Equifax, Experian and TransUnion sell services that promise to protect against identity theft for $60 to $180 a year, Landers reported.

Consumer Reports recently assessed 16 services and found they are not worth the money.

"Our analysis shows that these services, as they're currently designed, are often overpriced, oversold and overrated," said Consumer Reports money advisor Greg Daugherty.

Give this article a read then make your own decision. If you purchase it, make sure you fully use it to justify the monthly expense.

May 5, 2007

Protect Your Identity When Getting Divorced

We recently met with a client who reminded us of the importance of protecting your identity when going through a divorce. The client came to us after having received several calls from a debt collector for a credit card he had never owned. After some investigation, the client realized that his now ex-wife had opened a credit card in his name, had run up the balance and was not making any payments.

He is now being harassed by debt collectors. And, after pulling his credit report has confirmed that the credit card company is reporting the delinquency on his credit reports. This negative information on his credit reports has damaged his hard earned credit making it more difficult to obtain a loan at the interest rate he deserves. He has contacted the creditor repeatedly and they refuse to rectify the situation insisting that he owes them the money.

In order to protect yourself when getting divorced, you should consider pulling your credit report frequently during this process. All of the credit reporting agencies offer some sort of credit monitoring program where you can pay a monthly fee to be able to monitor you credit report. You may also want to consider attaching a fraud alert with the credit reporting agencies, which will require you to be contacted before a new credit card or loan can be taken out in your name.

May 4, 2007

A Computer Nerd, A Star NBA Player, A Switched Hard Drive Equals Lawsuit

Identity Theft does not just happen to poor or middle class people. It can happen to the wealthy and famous. This story may be a little extreme but it does show how something as innocent as taking your computer in to be repaired can cause you to end up losing control over your financial information. According to a report out of San Antonio,

Bruce Bowen is crying foul — off the court. He and his wife are suing a local computer repair shop for nearly $2 million after a hard drive with their personal information ended up in a stranger's hands.

. . .

The hard drive allegedly contained Bruce Bowen's financial and legal documents, pictures of his family, and pictures from one of the team's NBA championships. All this ended up in the hands of Joy Roan, who just wanted her computer fixed.

. . .

The Bowens are now suing Computer Nerdz, the business they hired to fix their computer in August 2006. According to the lawsuit, the Bowens were told their hard drive was damaged and needed to be replace. It goes on to say the business then sold the hard drive to Roan.

We have to think creatively about how to protect our financial information. If we keep Microsoft Money or Quicken or other programs with financial information, it may be best to hire a trusted computer person or to just buy a new hard drive, etc. Bottom line is to be careful with our information - it sounds like Bruce Bowen is not going to have his identity stolen but who knows how many copies of his information were made?

May 2, 2007

Arbitration and Identity Theft - Can The Victim Be Forced To Arbitrate?

An excellent resource for anyone interested in consumer law is http://pubcit.typepad.com/clpblog/ which is the Consumer Law and Policy Blog. A recent article addressed the amazing question of whether the victim of Identity Theft can be forced by the credit card company to arbitrate disputes - when the victim never agreed to arbtiration or anything else about the account.

The bottom line from this excellent article by Jeff Sovern is that the courts are somewhat split on this issue. Read the article in its entirety here - http://pubcit.typepad.com/clpblog/2007/04/arbitration_and.html

May 2, 2007

Government's Recommendations on Preventing Identity Theft

While sometimes the government likes to do a lot of studying and very little action, still this report is interesting:


A presidential task force on identity theft from 17 federal agencies and departments labored for 11 months to determine the obvious: Both the public and private sectors need to do a better job of protecting personal information and helping victims.

Although the conclusions are obvious, the task force has managed to produce some recommendations that could help provide this much-needed protection. They would put controls on the use of Social Security numbers as universal identifiers and establish some standards for responding to breaches of sensitive data.

The report, titled Combating Identity Theft: A Strategic Plan, would not eliminate identity theft and fraud, but would make a start if the administration follows through on the recommendations.

You can read the article here which also contains the pdf of the actual report - http://www.gcn.com/online/vol1_no1/43587-1.html

May 1, 2007

Will Insurance Protect Against Identity Theft?

We found an interesting article on Identity Theft insurance and similar products. In general we remain skeptical of these products but read this article and make your own decision. The conclusion of the article is as follows:


This is no small matter. Identity theft victims have reported feeling doubly victimized, first by the criminals who ruined their credit, and second by unresponsive credit bureaus, faceless representatives and Catch-22 situations as they tried to restore their good names.

The credit bureaus have improved their customer service, and they're gaining experience in dealing with identity theft victims.

Still, the prospect of dealing with something like this is what drives consumers to identity theft services.

Just be sure you know what you're buying, Foley says.

"What kind of support are they offering?" he urges consumers to ask.

"If there's a problem, how are they going to help, or are they going to toss you out there to swim on your own?"

We recommend you read the entire article which can be found here - http://news.postbulletin.com/newsmanager/templates/localnews_story.asp?z=7&a=292526

May 1, 2007

What Do James Bond and Identity Thieves Have In Common?

We haven't checked out this site to know whether it is worthwhile, but we do admit that the post about James Bond being an Identity Thief is somewhat funny, particularly for those of us who have enjoyed watching the James Bond movies over the years.

You can read this amusing post here - http://www.creditlock.com/jamesbond007.html

May 1, 2007

The Victim of Identity Theft Went To Jail

In this bizarre story, the victim of Identity Theft went to jail. Certainly a reminder that we all need to be careful with our personal information and if there is any hint of danger of Identity Theft we should act on it as soon as possible.

"I was booked, I was strip-searched, never had any conflict with the law before," she said.
The problem began at a gas station in Tacoma. Gosnell stepped out to pay, but left her car door unlocked. Two minutes later, she returned to find out her purse had been stolen. It contained every piece of her identity inside.

Gosnell admits she made a stupid mistake when she didn't lock her doors. But it wasn't until police stopped her for speeding that she learned a thief had gotten hold of her credit. The thief had opened fake accounts and had written bad checks.

When the police ran Gosnell's information, they found two warrants out for her arrest. And an innocent Gosnell had to spend a night behind bars.

You can read the rest of this story (and watch a video) by going here - http://www.komoradio.com/news/local/7232271.html

May 1, 2007

Identity Theft Can Strike Children - An Amazing Story

We normally think that Identity Theft only applies to adults but this story should make all of us (especially those of us who are parents) more aggressive in dealing with Identity Theft.

Zach Friesen was the ripe age of 7 when he was the rightful owner of a houseboat and $40,000 in debt, thanks to his identity being stolen.

The houseboat, purchased with a loan taken out in Friesen's name by an identity thief, came to light 10 years later when he applied for his first job but was turned down because of his credit. He has no idea how his identity was stolen.
"It's really at first just shock, awe, sort of an overwhelming sense of confusion and disillusion, like, 'Are you serious?''' said the now-21-year-old Friesen, who spoke Friday to Fort Collins High School students. "I owe $40,000 for something I had no control over?"

You can read the full story by clicking here - http://www.coloradoan.com/apps/pbcs.dll/article?AID=/20070428/NEWS01/704280351/1002

May 1, 2007

Fighting Back Against Identity Theft - An Excellent Government Publication

Considering we all just paid taxes, we are not huge fans of everything that comes out of a government office but there is a wonderful publication that explains a lot about avoiding and fighting Identity Theft. It is long (52 pages) but if you are suffering from Identity Theft of any type then this is a good starting place. We have put this pdf on our blog so you can download it directly by clicking here.

Let us know if you have any questions about this publication or with your particular situation involving Identity Theft.

May 1, 2007

Alabama Identity Theft In 2006 - A Serious Problem For Consumers

We knew from the number of clients we are seeing that Identity Theft in Alabama is a serious matter but then we reviewed a recent government report on Identity Theft which provided some actual numbers. We're sure this does not provide the real story as this is based only on those victims who actually take the time to notify the FTC.

In Alabama last year there were some 2,774 reported cases of Identity Theft. In Birmingham alone, there were 975 reported cases of Identity Theft. You can download this interesting report by clicking here.

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