August 2, 2010

June 2010 Consumer Power Issues Are Online

Every Thursday we send out our popular newsletter Consumer Power but it occurred to us that we should put our older issues online.

We are in the process of doing this - if you would like to read our June 2010 issues you can read them here

We talk about debt collectors, credit reporting, and foreclosure issues in our newsletters.

We'll put up all of the old issues but the best way to get them is to subscribe to them right here so you'll get them every Thursday morning.

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July 31, 2010

Article On Why Debt Buyers Must Delete Credit Reporting When You Beat Their Collection Suit

We have a new article that answers this question - why must the debt buyer stop reporting a debt on my credit report when I beat the collector in the collection lawsuit?

Short answer - because when you win it means you don't owe that collector on that debt.

If you don't owe the debt, then how can it be reported?

Legally, it can't.

If it is still being reported, then you may have the option to sue the collector.

If you live in Alabama and want to chat with us, pick up the phone and call us at 205-879-2447 or contact us through our website form here.

We wish you success in your debt buyer lawsuit.

One way you may improve your chances of success is to read our free report that for well over a year has been our most popular report - to receive a free copy of the Five Secrets Debt Buyer's Don't Want You To Know About When They Sue You, contact us at 205-879-2447, through our website, or by filling out the form below. We wish you the best!

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May 27, 2010

Credit Report Errors - Why Do I Have To Dispute Directly With The Credit Bureaus?

It may not make sense but this is the law - you have to dispute directly with the credit reporting agencies - the national ones include Trans Union, Innovis, Experian, and Equifax.

You can and should also send a dispute to the furnisher of information (i.e. the creditor or collector) but if you do not send it to the reporting agency, then there is no obligation on the furnisher to do anything.

Crazy but that's the political process folks....

Remember when you send a dispute to do it by certified mail, return receipt requested.

If you live in Alabama, feel free to contact us through our website or you can call us at 205-879-2447 if you have any questions.

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May 26, 2010

Credit Report Errors - Why Do Bureaus Believe Creditors Over Me?

Remember that line from the movie "Show me the money!" - that's the answer.

Plain and simple. You are not the customer of Equifax, Experian, Innovis, or Trans Union.

Instead the companies supplying the false information are - and they pay well. You don't.

So when it comes down to the reporting agencies believing you or their customer . . . well, you generally lose.

Doesn't make it right - and you can sue when this happens - but this is reality....

Feel free to contact us through our website or you can call us at 205-879-2447.

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May 25, 2010

Credit Report Errors - What Happens When I Dispute False Information?

Many Alabama consumers want to know exactly what happens when they dispute false information on their credit reports - in this video we take you "behind the scenes" to what actually happens.

It is ridiculous to call what the reporting agencies - Equifax, Experian, Innovis, or Trans Union - do a true "investigation" but nevertheless this video explains the real story.

Feel free to contact us through our website or you can call us at 205-879-2447.

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May 24, 2010

Video - Credit Report Errors - Step Three Is Dispute False Entries

When you are dealing with credit report errors, after you first pull your reports, and then review them for inaccuracies, the third step is to dispute the false information to Equifax, Experian, Innovis, and Trans Union - the national credit reporting agencies.

The addresses to dispute can be found online but the safest approach is to use the address provided on each credit report that you pulled and then reviewed.

Send your disputes by certified mail, return receipt requested to the bureaus and also to whatever creditor or debt collector ("furnisher") is providing false information. Keep a signed copy for your records.

Feel free to contact us through our website or you can call us at 205-879-2447.

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May 23, 2010

Video - Correcting Credit Reports - Step Two Is To Review Your Reports

After you have pulled your credit reports from Equifax, Experian, Innovis, and Trans Union, then you need to carefully review those reports to see what is accurate and if there is any false information on your reports.

You can watch our video on the overview of the Five Steps To Correct Credit Report Errors here or you can watch our video on the first step which is to pull your credit reports.

Feel free to contact us through our website or you can call us at 205-879-2447 if you have any questions about credit report errors.

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May 21, 2010

Video - Correcting Credit Report Errors - Pull Your Reports

To know how to correct credit report errors you first have to pull your reports. You might as well pull your reports for free if you haven't already done so in the last twelve months.

Go to Annual Credit Report and Innovis to pull your reports for free.

Next, you'll need to review your reports but first make sure you have pulled them.

You can watch our video on the overview of the Five Steps To Correct Credit Report Errors here.

Feel free to contact us through our website or you can call us at 205-879-2447.

You can join our Facebook Fan Page - Alabama Consumer Protection Attorneys where we share useful information about the same types of issues that we cover in this blog.

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May 5, 2010

Consumer Guide To The FCRA - Four Benefits Of A Suit Under The FCRA

I have published a short consumer guide to the Four Benefits Of Suing Under The FCRA.

The four basic benefits are:

1. Actual damages;
2. Statutory damages;
3. Attorney's fees and costs; and
4. Punitive damages.

Let me know what topics or questions you have and I'll be glad to post a video or article about it.

Best wishes

John Watts

If you would like more information on credit reporting issues, please check out our articles "Disputing False Information Through The Credit Reporting Agencies (Equifax, Experian, TransUnion, etc)"
and "Your Right To Accurate Credit Reports".

If you have further questions or concerns, feel free to contact us through our website or by calling 205-879-2447.

You can join our Facebook Fan Page - Alabama Consumer Protection Attorneys where we share useful information about the same types of issues that we cover in this blog.

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April 10, 2010

Video On Five Step Process To Correct Credit Report Errors

Credit report errors can cause us serious problems with credit, employment, insurance, and housing. The five steps to correcting credit report errors are:

1. Pull your credit reports;
2. Review your credit reports;
3. Dispute false entries;
4. Meet with a consumer lawyer to review the results; and
5. If appropriate, file suit.

If you would like to talk with us, please call us at 205-879-2447 or you can fill out a contact form on our website.

You can join our Facebook Fan Page - Alabama Consumer Protection Attorneys where we share useful information about the same types of issues that we cover in this blog.

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April 7, 2010

"Free" Credit Scores And Reports Still Not Entirely Free

Our friend Denise Richardson of givemebackmycredit.com has posted an article about the continuing problem of free credit reports and scores still not being completely free. The FTC has posed new regulations on companies claiming to give free credit reports but really come with expensive hidden fees. Experian and other companies have come up with a clever way around the FTC's rules. They are no longer advertising free credit reports, but have instead moved on to pushing "free credit scores."

They no longer are advertising "Free Credit Report!" -- a pitch that drew complaints from thousands of consumers because the offers typically came with costly strings attached. Instead, some of the top sites are now offering "Free Credit Scores." And the best-known site, FreeCreditReport.com, says it's still in the business of supplying credit reports, but that they'll now cost $1 (that it will donate to charity).

The company is being partly truthful. Once you give your credit card information, you really are charged just $1...but you have to cancel your membership or else you'll be charged a $14.95 monthly fee. You have a 7 day trial period to cancel your membership before being charged the fee. Be sure and read the fine print before signing up for a free credit report or score and be on the lookout for hidden service fees.

If you have further questions or concerns, feel free to contact us through our website or by calling 205-879-2447.

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March 21, 2010

"New" Free Credit Report Rules

The California Credit Law Blog has posted an article about the FTC's new rules coming into effect on April 1, 2010 that says websites advertising free credit reports must give a disclaimer at the top of the page saying consumers may have a right to a free credit report from annualcreditreport.com. Beginning on September 1st the same disclosure will be required for TV and radio advertisements as well.

These new regulations are the result of problems dating back from 2003 when the government

required the three national credit agencies to establish a website where consumers could download their credit reports free, once a year. Unfortunately, the Government foolishly allowed the agencies to include advertising on the site, www.annualcreditreport.com. The agencies' advertising confused consumers into believing they had to pay for a credit score or credit monitoring services to get their free report.

An example of this is Experian's freecreditreport.com where consumers were led to believe they were receiving a free credit report if they gave their credit card number. They ended up paying for "worthless credit monitoring services" or even the credit score itself. Under the new rules, credit agencies cannot advertise until the consumer has gotten their legitimately free credit report.

It's very important for you to pull an annual credit report. If you have had problems with credit reports and have further questions or concerns, feel free to contact us through our website or by calling 205-879-2447.


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March 1, 2010

Lawsuit Against Experian's "Free" Credit Reports

Our friend Denise Richardson of givemebackmycredit.com has posted an article about a lawsuit against Experian, also known as FreeCreditReport.com. The suit alleges that Experian "knowingly and deliberately" advertises free credit reports, yet they are not actually free. There is a $14.95 monthly service charge for "credit monitoring services," enabling Experian to claim consumers aren't paying for the actual report.

The suit is attempting to end the...

unfair competition, false advertising, willful deception, fraud, negligence and unjust enrichment. They are seeking damages, restitution and an injunction in what appears to be a collective shaking of their legal index finger pointing squarely at Experian's deep pockets saying: Enough is enough. No more screwing consumers.

It would seem that Experian doesn't understand the difference in advertising a totally free credit report and actually providing consumers with it and denies any wrongdoing.

You'd think they'd get the message since they've been the subject of two earlier FTC enforcement actions -both revolving around the marketing of their "free credit reports". It looks to many of us that Experian simply tweaks their jingle and continues on with business as usual.

If you have questions or concerns about your credit report, feel free to contact us through our website or by calling 205-879-2447.

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January 26, 2010

Tips To Clean Up Your Credit Score

Forbes.com has posted an article with tips you can use to clean up your credit score. First, get your credit report. However, be cautious when obtaining a copy as many advertisements for a free credit report can be scams. The Fair Credit Reporting Act enables you one free credit report a year from three major agencies. You can get a report from the FCRA in as little as 60 days if you have been denied credit, are unemployed, or have been a victim of identity theft.

Next, contact the creditor and credit reporting agency if there are any discrepancies on your credit report. An official dispute should be sent to both places in writing and include things like copies of canceled checks. If the error is the reporting agency's fault you should contact them directly.

You should try to bring your score up to the next round number, even if that is just a few points. For example, a score of 710 may be eligible for a mortgage company's best rate, but being as close as a 705 can cost you thousands of dollars. A good suggestion is to get a credit card with a low limit. Use it to buy some things that you would normally pay for with a debit card or cash and paying the balance off each month will boost your score.

Cancelling an unused card can actually hurt your score. If you must cancel cards, keep the ones with the oldest accounts as length of time is important when determining credit scores.

...reputable sources say that canceling an unused card can actually hurt your score rather than improve it. The reason is because in the eyes of the reporting agencies, you'll have a higher utilization ratio, or higher total outstanding credit vs. what you have available to you. You'll essentially have the same outstanding balance as you did the day before (assuming you haven't paid anything down), but you'll have less credit available to you.

Before doing something major, like searching for a mortgage, you'll want any credit repairing you do to show as soon as possible. Some lenders offer rescoring services in as little as 72 hours as opposed to thirty days. Your payment history is still the most important thing when factoring a credit score. If you're behind on payments, do your best to catch up with the accounts you currently have and don't open new ones.

If you have questions or concerns about your credit report, feel free to contact us through our website or by calling 205-879-2447.

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January 18, 2010

Credit Scores Can Impact Your Job Prospects

StarTribune.com has posted an article about how your credit score can affect your employment prospects.

In 1998, a poll conducted by the Society for Human Resource Management found that 25% of employers did credit checks on prospective employees. In 2006 the number rose to 43% of employers. With the current economic state and unemployment nearing 10%, nearly half of hiring companies are...

now seeking credit "employment reports," which include payment histories and open accounts, but not actual credit scores.

The most important thing you can do is know your rights if you are concerned about sharing your credit score with potential employers.

The Fair Credit Reporting Act requires companies to get your consent before getting your credit report. If you are not hired because of information in the credit report, you have the right to see the report and be told how to get your own version of it.

FCRA also requires the companies Equifax, Experian and TransUnion to provide you with a free credit report annually, so it is a good idea for you to be familiar with your credit history so you can fix any errors that appear on your credit report.

Being honest about your credit history is also important and effective.

"If you know you have a credit problem — and you have an explanation — it's always best to be proactive about it," he says. "That step won't hurt a candidate, and can actually be helpful, because it will reinforce an employer's perception of their integrity."

If you have had problems with your credit score or obtaining a credit report, feel free to contact us through our website or by calling 205-879-2447.

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January 11, 2010

New Article - Why We Are Consumer Protection Attorneys

We are often asked questions such as "Why are you guys consumer protection lawyers" or "what is a consumer protection attorney" and we wrote an article on our website to help answer these types of questions. We hope it is helpful to you and let us know if you have any questions - either contact us through our website or call us at 205-879-2447.

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Also remember you are invited to our free tele seminar on Alabama Wrongful Foreclosures set for January 19, 2010, at 4 pm CST.

January 1, 2010

Review Of Cases Filed In November 2009

We want to let you know about some of the recent cases we have been involved in, particularly where we have filed lawsuits against companies for abusing consumers in Alabama.

Let us know if you have any questions - you can call us at 205-879-2447 or fill out our contact form on our website.

We filed a wrongful foreclosure case for our client who was sued for ejectment by a trustee. In this case the mortgage company foreclosed on our client and then sued him to kick him out of his house. Since the foreclosure, we believe, was improper, we countersued against Deutsche Bank National Trust Company, which is the trustee of this securitized loan. We also believe that the loan was never properly transferred into the trust which claims that it owns the loan - if this is true then the company foreclosing had no more right to foreclose on our client than you or I would. It will be interesting to see what develops in this case where we have alleged fraud (related to a loan modification) and wrongful foreclosure against Deutsche Bank National Trust and the servicer American Home Mortgage Servicing, Inc.

[Also remember you are invited to our free tele seminar on Alabama Wrongful Foreclosures set for January 19, 2010, at 4 pm CST.]

Illegal voicemail cases are very common because it is probably the most common form of violation of federal law.

We sued Leading Edge Recovery Solutions, LLC. Our client has alleged that Leading Edge Recovery Solutions, LLC violated the Telephone Consumer Protection Act (TCPA) by making illegal calls to our client's cell phone with pre-recorded messages. These are the messages that are left by a computer rather than a live human being. Normally these calls are made by an "auto dialer" which is a computer or telephone system that automatically places the calls. This is when you get a call and the voice says "Please hold for the next operator" - a sure sign that a computer has called and now it is searching for the next operator who is free to transfer your call to. In this suit our client has alleged that Leading Edge Recovery, Solutions, LLC also made an illegal third party disclosure to the client's father.

Another illegal voicemail case involves Enhanced Recovery Corporation out of Florida. Our client alleged that this debt collector violated the Fair Debt Collection Practices Act (FDCPA) by refusing to give the proper disclosures when leaving voicemails, including failing to leave the Mini-Miranda ("this is an attempt to collect a debt" and "we are a debt collector").

In a case filed against The Brachfeld (a/k/a Brachfield) Law Group d/b/a Brachfeld & Associates, PC, a California lawfirm and collection agency, our client alleged that this debt collector violated the TCPA by making a large number of harassing illegal calls to our client's cell phone. The calls, as is common among debt collectors, used pre-recorded messages and were most likely made with the use of an autodialer or predictive dialer.

We filed an additional lawsuit against Brachfeld Law Group (Brachfeld & Associates, PC) for repeated calls without permission to the consumer's cell phone using an autodialer and pre-recorded messages. This alleged conduct would violate the TCPA and state law on harassment and invasion of privacy.

A second case against Leading Edge Recovery Solutions, LLC, out of Illinois, was filed by a client alleging, again, that this debt collector illegally used prerecorded messages and/or predictive/autodialers when calling the client's cell phone. The allegations include that this violates the TCPA.

Harvard Collection Services, Inc., a collection agency out of Illinois, was sued by a client for alleged violations of the FDCPA and the TCPA in the multiple calls to the client's cell phone looking for someone other than the client. It violates the FDCPA to call a "third party" (anyone other than the consumer who allegedly owes the money) after the third party has said they will not or cannot provide location information to the collector. The complaint alleges that the bill collector used pre-recorded messages and/or autodialer calls against the cell phone of the client.

ARS National Services, Inc, a collection agency out of California, was sued by a client claiming that this debt collector violated the FDCPA by refusing to make the proper disclosures when leaving voicemail messages. It is critical that debt collectors comply with this portion of the law - making disclosures - in whatever form they choose to attempt to collect the debt. They do run the risk, however, of violating the prohibition against third party disclosures when they leave voicemails. While the debt collection industry wrings it hands over this "tough situation" of which law to violate (disclosure laws or third party laws) the courts have provided a simple and elegant solution - don't leave voicemails. Collect debts without leaving voicemails - there is no God given right to leave a voicemail despite what many collectors would argue....

A Florida collection agency known as Omni Credit Services of Florida, Inc., was sued by a client for violating the FDCPA in the voicemails left which did not contain the proper disclosures, including the Mini Miranda.

J.C. Christensen & Associates, Inc., a Minnesota collection agency, was sued by a client alleging that illegal voicemails were left which violated the FDCPA. The voicemails did not contain the Mini Miranda or other required disclosures according to the lawsuit filed against J.C. Christensen & Associates, Inc.

A client also sued a company that we have sued a number of times - a debt collector from New York known as Creditors Interchange Receivable Management, LLC. This company allegedly called our clients numerous times on the consumer's cell phone using an autodialer and pre-recorded messages. The consumer alleges he never gave Creditors Interchange or the original creditor the cell phone number and therefore the calls were illegal under the TCPA.

Third party disclosure cases reveal common violations by debt collectors. They love to contact people other than the consumer (or consumer's spouse) because having your boss or parent or neighbor or ex-mother in law call you after being contacted by a debt collector is very intimidating.

Our client sued Viking Collection Service, Inc., a collection agency out of Minnesota, for allegedly repeatedly calling our client's parent even after the parent told the collector the consumer did not live there. In our opinion this type of misconduct violates the FDCPA and Alabama law on privacy - this is known as an "Invasion of Privacy" claim in Alabama.

The Pennsylvania debt collector Academy Collection Service, Inc., was sued by a client for its collection activities. The client alleges that Academy Collection Service, Inc. made third party disclosures to someone other than the client in violation of the FDCPA and Alabama state law.

Fair Credit Reporting Act cases deal with the important subject of our credit reports and inaccuracies that either the credit reporting agencies (Equifax, Experian, Innovis, and Trans Union) or furnishers (such as Bank of America, Discover Card, Capital One, etc) refuse to correct.

A client sued GEMB (GE Money Bank - this bank is behind many store and gas cards), Equifax Information Services, Inc., Trans Union, LLC, and Innovis Data Solutions, Inc. for refusing to correct the client's credit reports. An account that was opened four years before the client was born was reported as the client's individual account! The allegations include that the client disputed the account directly to the credit reporting agencies (Equifax, Innovis, and TransUnion) and after they investigated it and notified GEMB so it could investigate the dispute, all of the defendants decided to keep this account on the consumer's credit reports. The allegations include that the defendants violated the FCRA and Alabama state law.

We will keep you posted on new suits that we file and will continue to look back at some of the suits we filed in 2009 to give you an idea of what your options may be and what to look out for when dealing with these types of consumer issues.

Feel free to visit our other sites - Illegal Voicemails and Sued By A Debt Collector.

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November 26, 2009

Trade Ins Can Destroy Your Credit Score

The Michigan Collection Law Blog has posted an article that warns consumers about a lesser known danger to your credit score. The article discusses a couple who traded in their RV, unaware that it would cripple their credit score.

When the happy couple trade in their old RV that had a lien on it from the prior lender, for a new RV, they counted on the Walt Michals to pay off the loan balance of about $180,000. That did not happen. Walt Michals went out of business without paying off the lien on the old RV and now the couple is on the hook for the old loan and the new loan. This has been financially devastating to the couple and has completely trashed their credit score because they have not been able to keep up with the old payment as well as the new one. Worse yet, they probably have no rights under the Fair Credit Reporting Act that could be used to clean up their credit score.

The article gives several pointers on how to protect yourself and avoid this situation. First, you should turn the car title over to the bank and not the dealership. The dealership shouldn't give you any problems if they truly intend to pay off the title. If the vehicle were to suffer any damages while in the care of the dealership, your insurance should cover it. Also, if the dealership hides or transfers your vehicle, it is officially stolen since the title is not in their name.

If you have questions or concerns regarding your credit score, feel free to contact us.

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November 3, 2009

Legal Uses of a Credit Report

The Consumerist has posted an article that highlights what your credit report can be (legally) used for. Some things your credit report can be used to determine are:

-Applications for credit, insurance, and rentals for personal, family or household purposes.
• Employment, which includes hiring, promotion, reassignment or retention. A CRA may not release a credit report for employment decisions without consent.
• Court orders, including grand jury subpoenas.
• "Legitimate" business needs in transactions initiated by the consumer for personal, family, or household purposes. (litigation is not legitimate by 3rd parties)
• Account review. Periodically, banks and other companies review credit files to determine whether they wish to retain the individual as a customer.
• Licensing (professional).
• Child support payment determinations.
• Law enforcement access: Government agencies with authority to investigate terrorism and counterintelligence have secret access to credit reports.

However, debt collectors don't legally have the power to false information on your credit reports. Such behavior is prohibited by the Fair Credit Reporting Act.

If you have had issues with how your credit report has been used, or problems with debt collectors, feel free to contact us.

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October 11, 2009

Where to Get Free Credit Reports

The Consumerist has posted an article on how to get free and accurate credit reports from government operated websites. The article warns against purchasing credit reports due to such a high rate of scams from "no name companies."

If you want your credit report, go to AnnualCreditReport.com. The Fair Credit Reporting Act gives you the right to see your credit report every twelve months. The government set up the AnnualCreditReport.com website for you to request these reports. Don't go anywhere else and don't pay for what is yours for free by law.

However, you will have to pay to see your credit score. The Fair Credit Reporting Act doesn't give consumers the right to view credit scores every year like credit reports. The article suggests only making a purchase to view your credit score from any of the three Fair Isaac bureaus: Equifax, Experian, TransUnion, or directly from Fair Isaac.

There are two reasons why:
- The other companies selling credit reports and bureaus are usually not affiliated with the three bureaus or Fair Isaac and they intend to sell your information to the highest bidder. Whereas the bureaus intend to make their money on people sticking around for the trial service, these independent companies profit off selling your information.
- The bureaus and Fair Isaac already have your personal information, why give your sensitive information to yet another company that doesn't need it? When I give Equifax my social security number, it's used as a way to look up my credit report. Who knows what happens when I give it to some fly-by-night company?

If you have had problems with incorrect credit reports and/or scores, feel free to contact us.

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